2013년 7월 10일 수요일

경영학 지식 경영과 IT의 중요성(영문)

경영학 지식 경영과 IT의 중요성(영문)
[경영학] 지식 경영과 IT의 중요성(영문).pptx


목차
1.The Importance of IT in Knowledge Management

2.Two Basic Approaches

3.Product-based vs. Service-based Low-volatility vs. High-volatility context

4.Classification According to the Two dimensions

5.Product-Based Organizations in Low-Volatility Context

6.Service-Based Organization in a Low-Volatility Context

7.Implications for practice

8.Knowledge management approaches through industry contexts


본문
Ernst & Young / KPMG


Consultancy services on fairly well-defined operational issues

Siemens Business Services

Technological solutions


Cost effectiveness of service position

Wealth of knowledge accumulated


Product-based organizations in a low-volatility

Identify and promote strategic communities of practice
Provide expert directories and collaborative tools
Reward participation in strategic communities of practice





본문내용
agement

The Importance of IT in Knowledge Management

Two Basic Approaches

Product-based vs. Service-basedLow-volatility vs. High-volatility context
Product-based
Competition includes not only the physical products, but the services that accompany products and the processes of marketing the products
Service-based
Competition depends mainly on the services offered
Low-volatility context
High-vola
 

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